As I find articles about BPM, workflow automation, etc. I'll post them here. If you'd like to recommend a link, please let me know.
BPM
What's the difference between workflow and BPM? Penny Lunt, Transform Magazine, 12/03
Business Process Management, Its all in the Definition, by Mike House, Start Magazine, 12/03
Business Process Management- Research Notes, from CIO-Insight Magazine, 8/02
Blurring the Boundaries,
Business-process management products have much in common, but stake decisions on key differences from Information Week, Jan 2003
Taking Ownership of BPM by Michael Thompson of the Butler Group, Dec 2004.
Michael explains why ERP, EAI & other application are NOT suitable for enterprise BPM
Doing BPM Right, by Penny Lunt Crossman, Transform Magazine Dec, 2004
In a recent Transform magazine article, Peggy Lunt Crossman identifies the major success factors for a BPM implementation. In five separate articles she describes:
Nine Habits of Highly Effective BPM Projects
What to Look For in BPM Software
If It Ain't Broke, Keep It
Five Steps to BPM Success
Prepare for the Moles to Pop Up
There's a treasure of information including things you might overlook when you get started. Corporate sponsorship, putting business people in charge of defining process needs & goals, creating a process center of excellence (avoiding process czars) and preparing your organization to manage the changes that are inevitable with a BPM implementation.
Keys to BPM Project Success, Jan 2006.
Derek Miers, Co-Chair of BPMI.org outlines the entire lifecycle of a BPM project. It's pretty long, 20 pages, but comprehensive. He also include a long list of pitfalls to avoid. Solid stuff.
5 Reasons to invest in BPM, Feb 2006,
Bruce Silver. If you need some additional reasons to begin your BPM initiative - this is a good place to start.
The Process Audit - March 2007
Is your enterprise ready for BPM?
Michael Hammer (of re-engineering fame) has published a new framework, comprehensive and easy to apply. He also includes real business examples of using the framework. There's also a link to order the article and Process and enterprise maturity model . The process maturity model template can be used to identify strengths and weaknesses of your prepareations for a BPM initiatiave. If you're even THINKING about starting a BPM project, spend the $6, fill out the template (10 minutes) to get a quick diagnosis of your readiness for BPM.
ROI
BPM Targets the Bottom Line, by Michael Voelker, Transform Magazine 12/03
Giving Customer a Voice, by Brian Caulfield, Business 2.0 Magazine, 9/03 Learn how Nucleus Research determines the ROI of software investment. They're said to be the most objective analysts in the business
ROI Tutorial by Nucleus Research. FREE tutorial about how to build a business case for any software investment.
If you would like more information about BPM, please send me an email @ fharmuth@bellsouth.net